Terms and Conditions

The Service

BookingProPlus provides online booking, scheduling, and appointment management software for businesses and their customers (“Users”). We will use commercially reasonable efforts to keep the Service available and functioning as described, but we do not guarantee uninterrupted or error-free operation.

Scheduling availability, calendar sync, and appointment confirmations depend in part on information provided by the business using the Service, and BookingProPlus is not responsible for a business’s failure to honor, staff, or fulfill a scheduled appointment.

Accounts

Creating a booking or using certain features may require you to provide accurate registration information, including your name, email address, and phone number. You are responsible for maintaining the confidentiality of any login credentials and for all activity that occurs under your account. You agree to notify us promptly of any unauthorized use of your account.

Bookings and Cancellations

When you book an appointment through the Service, you are entering into an arrangement with the business you are booking with, not with BookingProPlus. BookingProPlus is not a party to that arrangement and does not guarantee the quality, availability, pricing, or performance of any business listed or booked through the Service.

Cancellation policies, rescheduling terms, and any fees are set by the individual business and not by BookingProPlus.

No Professional Relationship

Use of the Service does not create any professional, contractual, or fiduciary relationship between you and BookingProPlus beyond your use of the scheduling software itself. Any relationship, agreement, or transaction is solely between you and the business you have booked with.

Communications; You Authorize Us to Contact You

By providing your email address and/or phone number and using the Service, you authorize BookingProPlus, and the businesses you book appointments with through the Service, to contact you regarding your bookings, appointment reminders, rescheduling, and related account or customer support matters, at the email address or phone number you provide.

TCPA Consent & SMS Terms

Notwithstanding any current or prior election to opt in or opt out of receiving telemarketing calls or SMS messages (including text messages) from us, if you affirmatively opt in through the Service’s consent checkbox or booking form, you expressly consent to be contacted by BookingProPlus and/or the business you have booked with, for purposes relating to your booking request, appointment reminders, and account or support communications, at any telephone number or email address you provide or at which you may reasonably be reached.

You agree we (and businesses using our Service, where applicable) may contact you by SMS message (including text messages), by calls using prerecorded or artificial voice messages, and by calls or messages delivered using an automatic telephone dialing system or automatic texting system. Automated messages may be played when the telephone is answered, whether by you or someone else. A representative may also leave a message on your voicemail or send one via text.

You certify that the phone number(s) you provide are your own contact numbers and that you are permitted to receive calls and texts at each number provided. You agree to promptly notify us if you stop using a phone number you have given us. Message and data rates may apply, as determined by your wireless carrier.

BookingProPlus sends SMS messages to Users who opt in through the website or booking form by selecting the SMS consent checkbox. These messages may include appointment confirmations, reminders, rescheduling notices, and customer support communications.

You can cancel SMS messages at any time. Just text “STOP” to the number you received messages from. After you send “STOP,” we will send one final SMS confirming you have been unsubscribed, after which you will no longer receive messages from us. If you want to opt back in, simply sign up again as you did the first time.

If you are experiencing issues with the messaging program, reply with the keyword HELP for assistance, or contact us directly at support@bookingproplus.com.

Carriers are not liable for delayed or undelivered messages. Message frequency may vary depending on your booking activity. If you have questions about your text or data plan, please contact your wireless provider.

Call Recording

We may listen to and/or record phone calls between you and our representatives without further notice to you, as permitted by applicable law, including for quality monitoring and customer support purposes.

Privacy

For information on how we collect, use, and protect your data, please read our Privacy Policy.

Fees and Payment

Certain features of the Service may require payment of subscription or transaction fees. All fees are described at the time of purchase and are subject to change with reasonable notice. Fees are non-refundable except as required by law or as otherwise stated in a separate agreement.

Intellectual Property

All software, design, trademarks, and content associated with the Service are the property of BookingProPlus or its licensors. You may not copy, modify, distribute, or reverse engineer any part of the Service without our prior written consent.

Limitation of Liability

To the fullest extent permitted by law, BookingProPlus and its officers, employees, and affiliates shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service, including missed appointments, scheduling errors, or disputes between Users and businesses booked through the Service.

Termination

We may suspend or terminate your access to the Service at any time, with or without notice, for conduct that we believe violates these terms or is otherwise harmful to other Users, businesses, or BookingProPlus.

Changes to These Terms

We may update these terms and conditions from time to time. Continued use of the Service after changes are posted constitutes your acceptance of the revised terms.

Contact Us

If you have any questions about these terms, please contact us at support@bookingproplus.com.